Privacy Policy

Last updated: 5 October, 2026

Numistec, with website accessible at https://numistec.com, is committed to protecting the privacy and personal data of its users, customers and visitors, in full compliance with Regulation (EU) 2016/679 — the General Data Protection Regulation (GDPR) — and other applicable legislation.

1. Data Controller

Controller responsible for the processing of personal data:

  • Name: Fábio Felicidade
    (Sole Trader / Individual Entrepreneur)
  • Tax ID (NIF): 243 035 055
  • Address: Bela Curral cp725A, 8005-418 Faro, Portugal
  • Email: numistec@fabiofelicidade.com

2. Personal Data Collected

Numistec may collect the following personal data:

  • Name
  • Tax ID
  • Billing and/or shipping address
  • Email address
  • Phone contact
  • Account data (where applicable)
  • Order and subscription history
  • Technical data (e.g. IP address, browsing data, cookies)

Personal data is collected through:

  • Forms available on the website
  • The registration and account creation process
  • Newsletter subscription (where applicable)
  • The purchase (checkout) process

Payments are processed by specialized third-party entities, namely Stripe, and Numistec is not responsible for storing sensitive payment data.

Invoices are issued through certified software, namely cegid Vendus, with Numistec responsible for it as the selling entity.

3. Purpose of Processing

The personal data collected is used for the following purposes:

  • Responding to contact requests submitted by the user
  • User account management
  • Subscription and access management
  • Sending newsletters and informational or promotional communications, where the user has given explicit consent
  • Managing communication and the commercial relationship with the customer
  • Processing, invoicing and shipping of orders

4. Legal Basis

The processing of personal data is based on the following legal grounds, under applicable law:

  • Performance of a contract, in the context of providing services and selling products
  • Compliance with legal obligations, namely tax and accounting obligations
  • Consent of the data subject (where applicable)
  • Legitimate interest of Numistec, namely for service improvement and customer support

5. Sharing Data with Third Parties

Numistec does not share, sell or transfer personal data to third parties. Data may be processed by external entities only when necessary to comply with legal obligations or for the website to function (for example, payment service providers, invoicing platforms, shipping carriers, web hosting providers, traffic analytics services or artificial intelligence services), always ensuring that such entities comply with the GDPR.

In particular, when the user chooses to use an AI-assisted feature offered on the platform (namely coin cataloguing from photographs, or initial support for customer help requests), the data submitted in that specific action (photographs and/or text) is processed by Anthropic, the provider of the artificial intelligence model used, solely to generate the requested suggestion or reply. This sharing only happens when the user triggers that feature, never automatically or continuously.

6. Data Retention

Personal data will be retained only for as long as necessary to:

  • Fulfil the purposes described above
  • Comply with legal obligations (namely tax obligations)

7. Cookies and Analytics Tools

The Numistec website uses cookies and analytics tools (such as Google Analytics and other similar tools) in order to improve the user experience, analyze traffic statistics and optimize the site's performance. Users may, at any time, manage or disable cookies through their browser settings. For more information, please refer to the specific Cookies Policy, available on the website.

8. Data Subject Rights

Under the GDPR, data subjects have the right to:

  • Access, rectify or erase their personal data
  • Restrict or object to the processing of their data
  • Withdraw consent given, at any time
  • Request the portability of their data
To exercise any of these rights, please contact Numistec at geral@numistec.com

Closing your account directly on the platform ("My Account" area) blocks access immediately. During a reflection period, the account can still be recovered by contacting Numistec; once that period ends without recovery, directly identifying data (name, contact details, saved addresses, login credentials) is permanently erased. Orders and fiscal documents already issued are kept as they are, for the legally required retention period; registered coins and collections remain stored, associated with the closed account.

9. Security Measures

Numistec adopts appropriate technical and organizational measures to protect personal data against destruction, loss, alteration, disclosure or unauthorized access.

10. Changes to this Privacy Policy

Numistec reserves the right to change or update this Privacy Policy at any time. Any changes will be duly communicated and published on this website.