Terms and Conditions

Last updated: 5 October, 2026

1. Identification of the Owner

This website, accessible at https://numistec.com, is operated by:

  • Name: Fábio Felicidade
  • Tax ID (NIF): 243 035 055
  • Address: Bela Curral cp725A, 8005-418 Faro, Portugal
  • Email: numistec@fabiofelicidade.com

The owner operates as a Sole Trader (Empresário em Nome Individual).

2. Purpose and Scope

These Terms and Conditions govern access to and use of the website https://numistec.com, as well as the commercial transactions carried out through it, including:

  • Sale of physical numismatic products
  • Provision of subscription-based digital services

In addition to the services described above, Numistec may make available, at its sole discretion, additional optional features (namely gift cards, account balance, discount coupons, AI-assisted cataloging and other similar features), subject to the specific conditions described in the applicable sections of these Terms and/or on the relevant feature's page at the time of use. These features may be added, modified, suspended or discontinued at any time, without prior notice, without prejudice to rights already acquired regarding data, balances or benefits previously obtained.

3. Acceptance of Terms

By accessing the website and/or placing an order or subscription, the user declares to have read, understood and accepted these Terms and Conditions.

4. Products and Services

4.1 Physical products

Numistec sells coins, banknotes and numismatics-related material.

4.2 Digital services (Subscriptions)

The platform provides digital services in subscription form, including:

  • Access to a coin price catalog
  • Access to a collection manager

Access is provided upon registration and payment.

5. Prices and Payments

  • All prices are shown in euros (€)
  • They include VAT at the legal rate in force, where applicable
  • Payment is made through secure external payment providers
  • The order will only be processed after payment confirmation

Numistec reserves the right to change prices at any time, without prejudice to orders already confirmed.

6. Subscriptions

  • Subscriptions cover a fixed period, as indicated on the plan chosen at the time of purchase
  • Payment is made in advance, in full, in a single payment
  • There is no automatic renewal: at the end of the paid period, the purchased plan's benefits end and the account automatically moves to Numistec's free default plan, which offers significantly reduced features compared to the paid plan. The account is not blocked and previously registered data is not deleted, but access to features exclusive to the paid plan (such as the price catalog) becomes unavailable, and new items cannot be added beyond the free plan's limits. To use the paid plan's features again, a new purchase must be made

Cancellation:
Since there is no recurring billing, there is no ongoing subscription to cancel in the traditional sense -- access to the purchased plan remains active until the end of the period already paid for, then automatically moves to Numistec's free default plan, with the limitations described above. If you wish to stop using the service before the end of the period, please contact customer support.

No refunds are given for unused partial periods.

7. Gift Cards, Account Balance and Discount Coupons

  • Numistec may offer gift cards, purchased as a product in the shop and redeemable as a discount at checkout on a later order, up to the value of the card. Each card's validity and minimum order value, when applicable, are shown on the product page at the time of purchase
  • Account balance is an internal credit associated with the user's account (for example, resulting from a plan downgrade), applicable as a discount at checkout, under the same general conditions as a gift card
  • Numistec may offer discount coupons, subject to conditions specific to each coupon (validity, minimum purchase value, usage limit, or a specific target audience), never applicable to shipping costs
  • Gift cards, account balance and coupons may be combined with each other on the same order, within normal discount limits
  • Refund conditions for gift cards and account balance may be subject to their own rules, indicated where applicable
  • These features may not be available at any given time, at Numistec's discretion

8. Deliveries (Physical Products)

  • Orders are shipped after payment confirmation
  • Estimated delivery times:
    • Portugal (Mainland) — 2 to 5 business days
    • Portugal (Madeira and Azores islands) — up to 10 business days
    • Europe — up to 15 business days
  • Numistec is not responsible for delays caused by shipping carriers

9. Provision of Digital Services

  • Access to digital services is provided immediately after payment
  • The service may be temporarily interrupted for maintenance or updates

10. Right of Withdrawal

10.1 Physical products:

The consumer has 14 days to exercise the right of withdrawal, under the applicable legal terms.

10.2 Digital services:

Under article 17 of Decree-Law 24/2014 (Portuguese consumer law), upon completing the subscription, the user:

  • Expressly consents to the immediate start of the service
  • Acknowledges that they lose the right of withdrawal once the service has started

11. Liability

Numistec is not responsible for:

  • Technical interruptions beyond its control
  • Misuse of the platform by the user
  • Indirect damages or loss of profits

12. Intellectual Property

All content on the website (text, data, databases, photographs, design, etc.) is the property of Numistec or licensed to it, and its reproduction without authorization is prohibited.

13. Dispute Resolution

In the event of a dispute, the consumer may turn to:

Centro Nacional de Informação e Arbitragem de Conflitos de Consumo (Portuguese National Consumer Dispute Information and Arbitration Centre)

14. Applicable Law

Portuguese law applies.